Support
Closed beta · updated 2026-10-09
Contact
Email us and we will reply as soon as practical (usually within a few days during early access).
Common issues
- Daily Number looks wrong — check Active bills and categories first (fixed bills and lifestyle vs bills mis-tags drive most errors). See FAQ.
- Sync stale / bank error — Home checks the bank on its own. If Akahu can no longer refresh an account, connect again in Setup. Disconnecting deletes imported bank data. Do that only if you mean to.
- Disconnect bank — Setup → Disconnect bank deletes imported accounts, transactions, bills, balances, and Daily Number history. Your login stays. Revoking Spend NZ at my.akahu.nz does the same.
- Delete my account / data — Setup → Delete account (owner). Or email support with subject “Privacy request — delete” from your account email.
Disclaimer
SPEND NZ is not a bank and does not give financial advice.